Mother disgusted at 999 service

THE mother of a young boy who fell unconscious and almost choked on his own tongue has expressed her disgust at the ambulance service for not attending her 999 call.

Cameron Watkinson, six, who has a heart problem, passed out at 9.15pm on Friday August 12 at his home on Drummond Road and could not be revived by his mother, Kimberley.

Although Kimberley is first aid qualified and has been able to cope with previous medical situations Cameron had encountered, she felt that this was far more serious and so asked her husband to dial 999.

After explaining to the operator what condition Cameron was in, Richard Watkinson was told that it did not warrant sending an ambulance.

Kimberley said: “I was absolutely horrified - we needed help there and then and just to be told ‘no’ was not acceptable.

“I’ve always felt comforted knowing that a service like the ambulance was there to help but now I’ve got no faith in the 999 service and I don’t know what I’d do if it happened again.”

When they arrived at Skegness Hospital he was looked at by a doctor who referred him to Boston Pilgrim Hospital but said that an ambulance would not be available to transport them for an hour.

Having already driven Cameron to Skegness Kimberley felt that her husband might as well take him to Boston rather than wasting time waiting for an ambulance.

However she was told that now he had been admitted, the hospital had a duty of care to Cameron and could not allow him to travel unsupervised by medical staff.

Given that they had initially been refused an ambulance Kimberley found this statement both infuriating and ironic.

A spokesperson for East Midlands Ambulance Service said: “We can understand why Mrs Watkinson was distressed at the time she rang 999 and accept that she was unhappy with the way we dealt with her call.

“We are now carrying out a full investigation into the facts and as soon as the investigation is completed, we will contact Mrs Watkinson to give her the results.

“At this stage, it is not appropriate for us to make further comment about the circumstances