Sewage smell feedback cards requested by water company

SEWAGE smell affected Ingoldmells residents are reminded to continue providing feedback on the extent of the malodorous problem and when it occurs to help with its resolution.

The unpleasant issue of pungent aromas throughout the village has been an ongoing contention with many residents for several years.

In order for Anglian Water to identify the severity of the problem it has provided free information for people to report occasions when the aromas are most apparent and the weather conditions at the tine.

Recently there has been a reduction in the number of cards returned to the water company, which local campaigners from the Neighbourhood Residents Forum fear could hinder the progress being made to combat the issue.

Anglian Water have also urged for cards to be completed to assist their efforts to tackle the problem.

Media manage John Clare said: “The information from these cards is extremely useful.

“It helps us understand the source of the problem, how often it occurs and how things can change depending on the time of year and where people are.

“The feedback we’ve had so far has helped us put together what we believe will be a solution to the problem. However we are still very happy to receive cards and the information they provide.”

Improvement works to the sewage treatment plant in Ingoldmells costing £800,000 were announced by Anglian Water in September and are due for completion next spring.

Until the project’s completion the water company would still like to be kept informed on the nature of the problem.

Information cards are available from Ingoldmells Parish Council office and odours can also be reported on 08457 1451415.