Helpline on hand for winter advice

With the weather bringing the first hints of winter during the weekend just gone, the Home Heat Helpline is urging those worried about staying warm this season to give it a call.

The Home Heat Helpline (0800 33 66 99) is a free service providing independent advice to people and families on low incomes about managing their energy bills.

The help available includes rebates, grants for insulation and new boilers, and advice on saving energy.

Spokespeople from the Home Heat Helpline and the charity, National Energy Action, will also be taking to the airwaves in a series of radio interviews to provide advice to households on the help available with their electricity and gas bills, in partnership with Citizens Advice’s Big Energy Saving Week.

Home Heat Helpline spokesperson, Karen Roe said: “With the temperature expected to drop we want anybody who is worried about staying warm and paying their energy bills to give us a call.

“They just need to pick up the phone and call one of our friendly advisors on 0800 33 66 99. People can also access the service online by visiting

“It’s free to call and you can also ring on behalf of friends, family and neighbours.

“So if you or someone you know is elderly, on low income or just struggling to pay their bills, please give the Home Heat Helpline a call today for advice.”

As well as calling the Home Heat Helpline there are some other simple steps people can take. These include switching off lights when not using them, turning appliances off at the wall, and installing energy efficient light bulbs.