The Post Office has announced its new Skegness town centre branch will offer customers a seven days a week service when it opens next Wednesday.
After a number of delays and problems with the new site the Post Office has confirmed that the branch will be opening on the first floor of Beales, Lumley Road, a week today.
A spokesperson said: “Post Office Ltd would like to apologise to customers for the inconvenience caused during the transition period and would like to thank the local community for their patience.
“The new-style Post Office in Beales will offer our customers a newly refurbished open plan branch in a modern environment, with the benefit of Sunday opening, 11am to 5pm.”
Although the announcement has ended a period of uncertainty, it has failed to resolve concerns issued by Skegness customers and councillors, who fear the new first-floor site is unsuitable for the elderly, disabled or parents with young children in push chairs.
Coun Mark Smith, in a letter to the Post Office, also criticised the ‘alarming’ lack of nearby parking, which he feared would be detrimental to vulnerable customers.
Faced with these concerns, many local residents questioned whether the service could return to the sorting office on Lumley Square, where it had operated from successfully in the past.
Regional network manager Adrian Wells told Coun Smith the move would not be considered as the building is owned by the Royal Mail, which is now a totally separate company.
He explained that most Post Office branches are operated by agents who run it on the company’s behalf, which the Royal Mail would not.
Coun Smith found this explanation unsatisfactory and accused the Post Office of makings its decision for financial reasons, rather than in its customers’ best interests.
He said: “This move seems to be based on financial matters and not on the best interests of our town or its residents!
“I would urge that you reconsider this move and enter into meaningful consultation with residents and the town council about a suitable location for our town centre post office, rather than the perfunctory and meaningless shambles currently being undertaken.”