Wainfleet Surgery closes for three months after safety concerns

Wainfleet Surgery.
Wainfleet Surgery.

Wainfleet Surgery has had its registration suspended for three months leaving 2,200 patients without a local doctor.

It follows a visit from the Care Quality Commission (CQC)last month resulting in concerns about patient safety.

Gary James, Accountable Officer, Lincolnshire East Clinical Commissioning Group (CCG). said: “In practical terms this means that Wainfleet Surgery will be closed to patients for three months and cannot provide any appointments or repeat prescriptions.

“Patients who need an appointment with a GP or practice nurse should contact Hawthorn Medical Practice.”

Wainfleet patients can contact Hawthorn on 01754 896350 and register as a temporary patient. Mr James said: “Patients registered at Wainfleet will be sent a letter advising them of the temporary suspension of the practice, which will also explain that they will be able to register at Hawthorn Medical Practice. Information, including a Q&A, will be available on the Lincolnshire East CCG website www.lincolnshireeastccg.nhs.uk

“Patients who do not wish to be registered at Hawthorn Medical Practice, can choose to register themselves at another local GP practice provided they fall within that practice’s catchment area and should contact the Patient Advice and Liaison Service (PALS) for more information on 0845 602 4384.

“Our overriding concern is patient safety and we are working closely with the CQC, NHS England and Hawthorn Medical Practice, to make arrangements for patients registered at Wainfleet to be able to register themselves at Hawthorn, to ensure they can have access to the appropriate GP services. We understand that patients may wish to discuss concerns they have about the practice and we would encourage them to contact PALS.”

The statement on the Lincolnshire East CCG website included a reassurance it was working with the CQC to rectify concerns. It said: “Wainfleet Surgery has been providing GP services to local people since 1991 and we know that many people have experienced very good care at the practice. However, the practice has failed to meet some of the demands on it, particularly around patient safety, and this has contributed significantly to its registration being suspended by the CQC.

“During the temporary suspension, Lincolnshire East CCG will work with the practice to address the concerns raised by the CQC.”