Hospitals “not talking” to nursing teams

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Acute care centres are failing to provide vital information to community nurses when discharging vulnerable patients from hospital, campaigners claim.

Skegness Hospital Watch fears the poor communication from Boston Pilgrim is making patients suffer and impeding the nursing team’s work.

“The acute hospitals need a shake up,” said committee meber Bess Smith at the group’s latest meeting on Thursday.

“It’s the patients that are suffering because of the lack of communication,” added chairman Maureen Mier.

“The people that are getting the flack are the district nurses.”

Head of community nursing Maria Storti who attended the meeting with team leader Tracy Means agreed there were ‘issues with discharge’ that needed addressing.

“Every time they leave the wards we have to ask [the hospital] to send their notes through,” she said.

Coun Colin Davie, who was also present, felt so concerned about the revelation that he suggested escalating the issue with Lincolnshire County Council’s health scrutiny committee chairman.

“This is quite a serious issue,” said Coun Davie.

“I think you could write to Christine Talbot and ask her to put on an agenda because this issue needs addressing.

“If you’ve got people that are being sent home from hospital and you aren’t being notified, by the time you do hear about it the patient is probably back in hospital.”

Community nursing teams provide nursing to a variety of patients, including the terminally ill and those recently discharged from hospital with care at home.

Mrs Mier felt it should be simple for the administrative ward clerks to ensure the nursing teams are given a patient’s information when they are discharged from hospital.

She has blamed their failure to do so on a lack of focus and believes the nursing stations where the clerks are based are the ‘worst thing they’ve put in the hospital’,

Coun Davie agreed, saying: “This is not beyond the wit of man to resolve - someone needs a good kick up the backside.”