Alford foodstore honoured

Some of the staff of the Alford Co-op foodstore. From left - front row: James Jinks, former manager Kerry Garrett and Sarah Widdowson; back row: Donna Soulby, Tracey Skinner and John Keal.
Some of the staff of the Alford Co-op foodstore. From left - front row: James Jinks, former manager Kerry Garrett and Sarah Widdowson; back row: Donna Soulby, Tracey Skinner and John Keal.

STAFF at a Co-op store in Alford have been recognised for their commitment to their work at an awards ceremony recently.

The Lincolnshire Co-operative recognised a number of staff and stores for their customer service .

And at the event the Alford foodstore was honoured for its near perfect performance after it scored an average mystery shoppr rating of 99 per cent.

Manager Glynn Betts said: “The award is fantastic, it’s absolutely brilliant.

“We have outstanding customer service and all of the staff are really happy. The trophy is nice too, it will have pride of place in the store.”

Lincolnshire Co-operative’s Chief Executive Ursula Lidbetter said: “Our awards evening is always a highlight of my year because it honours one of Lincolnshire Co-operative’s greatest assets – our staff.

“It celebrates the efforts they make to improve their knowledge and skills and the little things they do every day which add up to great customer service.

“It also gives me great pleasure to give out the special three ‘e’s awards to colleagues that have exceeded everyone’s expectations.

“This year’s recipients were worthy winners and hearing about what they had accomplished made me even prouder to be part of Lincolnshire Co-operative.”

The Alford store received a bronze award in the food store category.

At the awards event, the society also gave out more than 150 personal development awards to colleagues who have completed training above an NVQ Level 2.

Qualifications included first line management, food safety, retail skills, funeral services and pharmacy skills.

And the society also presented the gold, silver and bronze three ‘e’s awards to a select group of staff who had achieved something particularly special during the year and gone the extra mile for customers or colleagues.